Cancellations are honored up to the time of shipment. If your order has already shipped, cancellation is not an option. Orders that have already shipped are subject to our Return Policy.

We make every effort to keep the tracking information up to date on our website. In the event that a cancellation request is received after an order has shipped, the cancellation request will be invalid and the order will then be subject to our Return Policy.

If you need to cancel an order, please send an email to sales@pokergamingproducts.com or call us at 1-877-317-6537.